Cancellations and Returns

We have a 30-Day Hassle Free Return Policy and our goal is to make your return simple and easy. We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we want to fix it. Simply return the form included with your package along with any item from your order in original condition (with tags) for a refund or exchange. If returning defectively manufactured merchandise, please contact our customer service team to arrange for the return/exchange. 

Note: To receive an exchanged item more quickly, return your item(s) for a refund and place a new order today. You will be responsible for shipping fees associated with the return/exchange. The method of shipping the item(s) back to us is your choice; we recommend you receive a tracking number when returning your package to ensure proof of delivery. Please note there will be an additional shipping charge for the new package if you request an exchange. It will take 2-10 business days from the date received for the refund to appear on your credit card statement. If requesting an exchange, it may take up to 10 business days for your new order to ship.

Please send domestic returns to: Legends Global Merchandise, ATTN: Returns, 7900 Rockville Road, Indianapolis IN 46214. Personalized and collectible items are non-refundable and cannot be returned or exchanged.

Please Note:

  • Product may be returned in method of your choice at your expense. We recommend insuring the package and using a service that can provide tracking information to ensure successful delivery. We are not responsible for lost returns.
  • All returned merchandise is subject to quality inspection. We will not accept worn/damaged merchandise for exchange or refund. If items are returned in unacceptable condition, they will be returned back to you at your expense.
  • The original shipping cost will not be refunded upon returning your item.
  • NOTE: CDs, DVDs or other electronic media may only be returned if in the original unopened package. Undergarments are non-returnable.
  • Due to the collectible nature and high value of Personalized Merchandise, Memorabilia and Auction categories, these items are non-returnable. All sales are final.
  • NO RETURNS / EXCHANGES AFTER 30 DAYS OF RECEIPT OF MERCHANDISE.

Bulk Order Returns

We are focused on providing our customers with increased access to our products and ensuring that product purchases are legitimate. We reserve the right, in our sole and reasonable discretion, to limit, condition, and/or reject high-volume return(s) (including, for illustrative purposes only, in excess of ten returned items over a successive six-month period), return(s) by any individual and/or entity with a high level of return frequency based on identified return volume, rates, patterns, and/or other activity (including, for illustrative purposes only, returns across three or more separate orders in a sixty-day period), and/or returns that we reasonably determine to be inconsistent with a purchase made for personal use. Affected customers may contact Customer Service to dispute such determination. Any limited, conditioned, and/or rejected return shall be subject to [the Reshipment Section below to the extent received by Legends]. These restrictions do not apply to returns of products that are damaged, defective, not as described, or shipped in error, or to any return required to be accepted under applicable law. Not applicable to customers with a shipping address outside of the U.S. Subject to any additional restrictions and/ conditions set forth in the Terms of Use.